CBM Head Office Administration       Publications       Customer Service Accounts       Purchasing       Personnel        Maintenance
		Administration Department
		CBM's General Manager and Public Officer is Andrew Linton. He is responsible for the smooth and efficient running of the organisation. When problems arise, he provides and implements solutions. He is assisted by a management team, and reports directly to the board of directors. Andrew spends a portion of each day talking with and counselling individuals. He nurtures a Christ-centered environment in which Christ is pre-eminent in all aspects of decision making. Additional duties include delegating day-to-day tasks, liaising with government representatives/lawyers, attending legal and property matters, verifying accounting reports, supervising employee payroll, IT support, and policy formation and forward planning.
		Publications Department
		The Publications Department is responsible for producing books and materials which foster Christian discipleship, advocate sound Bible doctrine, encourage devotional study, nurture personal evangelism, and cultivate community literacy. The publications process involves a variety of tasks including manuscript evaluation, writing, typesetting, formatting, layout/design, artwork/illustration, revision, and proofreading. The editor also submits quotation requests to domestic and international printers and collaborates with these companies. Computer programs including Adobe Photoshop, PageMaker, QuarkXpress, and Microsoft Office enable the staff to create quality books, booklets, and tracts; 70% in Tok Pisin and 30% in Pacific English. Throughout each project, the publications staff seek to exemplify Colossians 3:17, “And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus.” More Publications pictures
		Customer Service Department
		Under the supervision of Publications, the Customer Service Department offers community services including typesetting, layout, lamination, telephone/fax, photocopying, comb binding, and digital photography. Income generated from these services is used to subsidize CBM publications, thus allowing even more people to purchase and use CBM resources. Albertha, Nakapo, Jenny, Enoch, and Augusta work hard to ensure timely completion and complete customer satisfaction. They also assist with publications projects whenever time allows. More Customer Service pictures
		Accounts Department
		The Accounts Department provides centralised processing and manages the financial records for each of the Bookshops. They coordinate all debtors processing and credit control. They handle all of the accounts payable process. Additionally, they attend to all statutory reporting requirements, sales analysis, cash flow management, bank reconciliations, VAT/SWTA tax returns, and monthly profit/loss and balance sheet reporting. Software including Excel, POS, and ACCPAC help Dennis, Felixcia, and Maria maintain accurate accounts in all their processing. Their statement reports enable Bookshop managers to evaluate their sales progress and determine future budgets. Each year, Rutherfords Chartered Accountants from New Zealand visit the department to conduct their annual audit. During the review process, CBM staff assist the auditors with all requested documentation. The staff's professionalism and commitment to excellence reflect the integrity and core values of Christian Books Melanesia. More Accounts pictures
		Purchasing Department
		The Purchasing Department oversees the buying of stationery, books, and other resources for the five Bookshops and Lae Warehouse. Staff duties include building business relationships with domestic and international suppliers to provide quality supplies at low cost. They also coordinate the transportation of goods to Bookshop centres. When the staff receives a purchasing request, they raise a requisition and complete the necessary paperwork. After the requisition is authorized and sent to a supplier, they follow-up orders and ensure that all overseas custom requirements and declarations are fulfilled. The staff also work with Bookshop managers to determine future stock needs. In all their activities, Myra and Kessie seek to exemplify the fruit of the Spirit and maintain their witness for Christ. More Purchasing pictures
		Personnel Department
		The Personnel Department manages staffing issues including payroll and employee welfare. The department cultivates an environment of trust and loyalty by actively implementing CBM's Human Resource policies. CBM offers competitive salaries and benefits including annual/sick leave, Bookshop discounts, staff training, Savings programs, and subsidized school fees. Fred, the personnel officer, conducts payroll, schedules annual leaves, evaluates staff performance, assesses disciplinary action, interviews potential applicants, and offers counselling services for staffing concerns/conflicts. The Head Office and Bookshop staff consider themselves part of the CBM family. They especially appreciate the spiritual emphasis that permeates all aspects of the organisation.
		Maintenance Department
		The Maintenance Department is an essential element in keeping CBM operational. Paul and Eddie use their painting, welding, carpentry, and mechanical skills to keep the facilities in good condition. Whether they're painting the Wewak Bookshop, installing security bars in Vanimo, renovating staff housing, or simply mowing the grass, these handy men can accomplish nearly any task. Their diligence not only demonstrates their work ethic, but also their sincere desire to serve Christ. More Maintenance pictures

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